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4.95 / 5

100.0% of Reviews
523
3.63288718929% of Reviews
19
0.764818355641% of Reviews
4
0.0% of Reviews
0
0.0% of Reviews
0

Live results as of March 2015. Ratings factor all customer survey responses, including reviews that are hidden at the request of a customer.

Apr 26 2017

Right on time, Right on target!

Apr 25 2017

Your support staff were incredibly helpful and responded very quickly to any questions we had. The magnet set looks great. Thank you!

Apr 24 2017

nuthin' u guys rock.

Apr 21 2017

Quick and friendly. Was able to help with my concerns with the edge text. Product was amazing!

Apr 17 2017

You were terrific to work with! I appreciated the quick turn-around and what a nice touch in contacting me to let me know the additional rush shipping charges were not necessary and a credit would be processed!
Thank yoU!

Apr 14 2017

I have used one inch round for #alienrun for the last 3 years.
And I will continue..

Apr 14 2017

Apr 13 2017

Hello!
The processing and shipping of buttons was excellent - I have never been disappointed by the standard of the product! However your process of sending out information and invoicing has been frustrating. Even though it was clear who was creating the order this wasn't noted on your records and generic emails were sent to my colleague (Summer). If she had been on vacation I wouldn't have received any updates. You also gave the wrong contact name to UPS with the same result. The billing address was also incorrect, but had been correct on previous orders. While you were initially responsive to my request for a change to the invoice, the last email I sent with an amendment on 4/10 has not yet been responded to, so I can't have the invoice processed until the amendment is made. The reason I'm able to respond to this "How Did We Do?" is because in spite of repeated requests to amend the contact name this doesn't seem to have been communicated across all your systems so my colleague yet again forwarded the email! I was told that you are restricted to one contact name for a whole organization - I think given that any number of staff within an organization might place orders perhaps that can be changed - esp. if colleagues don't work next to each other or on different sites? Okay- rant over! I will continue to use 1"Round and recommend you because your product is so good...Sheena Boyd, The Walt Disney Family Museum

Apr 13 2017

Quick response, communication and graphics. We had our order in one day of approving the proof. Thank you One Inch Round for a job well done.

Apr 12 2017

We will be ordering more items in the near future! It was a smooth and very helpful process. We are very satisfied. Thanks again!

Apr 10 2017

Great Job, great delivery timeline.

Apr 10 2017

I was blown away with every single step of the process, questions, time and cost!

Apr 10 2017

The staff was great to work with and they made a few design adjustments to make the final product the best it could be. Very impressed and would highly recommend working with them.

Apr 3 2017

Though I had a problem designing the button on the website, Billy was very helpful and the ordered was filled ahead of schedule, and the buttons came out great.
Thanks!

Apr 3 2017

This is the second order I've done from One Inch Round, and I honestly hope I have another reason to use you guys. The last time I ordered, I picked up from you guys, which was fast and convenient, but as you're on the other side of town from myself, I decided to have them delivered this time around. Shipping was ridiculously fast and the buttons look incredible. I chose One Inch Round initially because it was a local business, but even if I lived across the country, I'd buy from you. The email updates are really nice, too.

Mar 30 2017

Mar 30 2017

Mar 28 2017

Billy was wonderful in terms of his response and overall education about the ordering process. Thanks much for the completely awesome customer service!

Mar 27 2017

Fantastic! Super fast, great quality, and great service!

Mar 20 2017

Thank you for the great experience and product! We love our new buttons.

Mar 20 2017

Mar 17 2017

Billy was great! When I placed an order, I was very busy and in the middle of planning an event. This was one aspect of my job that was too easy because of Billy's help. Thank you so much!!

Mar 16 2017

Stayed open late so I could pick up an order- thanks!!

Mar 16 2017

Great support from your team in finding an order my company had previously completed. Thank you so much!

Mar 13 2017

Mar 13 2017

Great Service, Great Product, As usual!

Mar 13 2017

Mar 13 2017

Always quick, efficient service, thank you!

Mar 13 2017

Customer service is top notch, product quality is impressive and turn around time is quick. Thank you oneinchround for being a great company to do business with!

Mar 10 2017

My buttons look really good, and they arrived exactly when expected.

Mar 9 2017

Great customer service and design help in an extremely timely manner. Will definitely do business with you again and refer to all of my friends!!!

Mar 9 2017

Mar 7 2017

As always the button quality is amazing - shiny, crystal clear, vivid colors...

...making beautiful buttons for us for years now - can't be more pleased.

Mar 3 2017

super service! really happy

Mar 3 2017

Mar 3 2017

Mar 1 2017

Super quick turnaround as always! So friendly and nice!

Feb 27 2017

I got an email offering to lower our shipping cost if you guys all got it done earlier. I so appreciate that. I kept the fast shipping AND I got my buttons early. Really means a lot to me that y'all have such fast, conscientious service. Thank you.

Feb 27 2017

Feb 27 2017

Feb 24 2017

Feb 24 2017

Once again, amazing service and experience with the one inch round team.

Always spot production. I've been ordering from them for 3 years now.

Feb 23 2017

The buttons came out great, got here well in time and I'm very happy. Thanks!

Feb 20 2017

Feb 20 2017

Feb 20 2017

Feb 20 2017

Feb 14 2017

Your staff went above and beyond to make my tight timing work out for me and didn't even charge extra for it! I got my goods in time, they look great, and I am so grateful.

I am letting all of my maker friends know about you guys for all of their button needs.

Thanks again.
Jodi

Feb 13 2017

Nailed it! Thanks so much ya'll!

Feb 9 2017

Always pleased!

Feb 8 2017

thanks for being so accommodating!

Feb 7 2017

Feb 7 2017

I needed my buttons a day earlier than projected and you expedited the order at no charge. I got my buttons on time and couldn't be happier. You have a new loyal customer!

Feb 6 2017

great quality, easy pickup at the portland location. thanks!

Feb 6 2017

U guys are awesome, only place I'll get pins made!

Feb 3 2017

Great attention to detail and willingness to do a small last minute order. Kind and helpful staff.

Feb 3 2017

Your customer service is remarkably above and beyond the norm. And the product is always too notch. Thank you.

Feb 3 2017

Yes I need another order of 200!!

Feb 1 2017

Love your products and the customer service is amazing!! :)

Jan 30 2017

Your business went above and beyond for me. Thank you for rushing the order so that I had my buttons in time to hand them out to my National Charity League members at our meeting. You all were fabulous.

Jan 26 2017

Billy went above and beyond to get our artwork just right and to help when the order did not arrive on the delivery scheduled date. I have been ordering from this company for a few years now and their customer service and products are really great. Thank you and I look forward to ordering from you again soon!

Jan 23 2017

Jan 23 2017

Everything was great, happy to be able to work with a local company here in Portland. Look forward to ordering from you again. Thanks

Jan 23 2017

Jan 19 2017

Our buttons were very simple and your staff helped with the colors and font. THANK YOU.

Jan 19 2017

You guys are AWESOME- I'm thrilled with my buttons!

Jan 16 2017

Jan 16 2017

Billy was committed to helping me find/fit my images to the right size. He understood that they needed to get done quickly in order to get here and his service aligned with my needs.

Jan 13 2017

A great and helpful team!! Love it. Will come back!

Jan 13 2017

We are a non-profit hospice and human services organization with tight budgets. Thank you for providing a these at a cost that allows us to spend more of our money on patient care. We are very happy with the quality and the turnaround time too!

Jan 12 2017

Great Customer Service!!!

Jan 9 2017

Jan 5 2017

Easy to place order, quick turnaround. Great customer service!

Jan 2 2017

Great! Thanks again!

Dec 31 2016

Great service

Dec 27 2016

Great from start to finish! Courteous, considerate and prompt responses to emails, highest quality work re the buttons, speedy turn-around and great process for mailing and delivery notifications, with a thoughtful email follow-up. Wish every company were this thoughtful about every step of the process!

Dec 26 2016

Dec 24 2016

Dec 23 2016

Billy in the art department has been amazing! He is very responsive and provides outstanding customer service. I had a tight deadline to meet and he has been very accommodating. I highly recommend One Inch Round!

Dec 21 2016

Appreciated the quick response and follow up to help me get my order just right! Thank you art team

Dec 20 2016

I continue to be so impressed with both the quality of the merchandise I've received; along with the stellar customer service. It is a total pleasure to have discovered One Inch Round! Thanks, thanks! :)

Dec 15 2016

Customer service is always nice, helpful and charming. The buttons are made fast, like really fast. The price is completely reasonable. And they ship right away. I've ordered from them about 10 times now and every time has been an absolute joy. I can't recommend them enough.

Dec 12 2016

Always amazing. I would never ever even consider going with anyone else. If you're thinking about it, DON'T! OIR is the BEST.

Dec 8 2016

My coworker is normally the one to place an order with you guys but she was on vacation and we needed some buttons! I called in to see if we could get everything figured out without bothering her on vacation, and you guys walked me through everything, and even forwarded the coupon my coworker had waiting in her inbox so there was NO REASON I needed to bother her at all. You also got the buttons completed and shipped before the date initally quoted. We appreciate the great service and quick work! Thank you!!

Dec 5 2016

Great service as always. One Inch is my go-to spot for buttons!

Dec 5 2016

Dec 5 2016

One Inch Round did a wonderful job with my literary group's magnets for our special event. The image was clean and crisp as was the text. Customer care was spot on as well. We will definitely be coming back in the future. Thanks!

Nov 28 2016

Always easy to work with and super friendly. Really fast turnaround to boot! Love this local company!

Nov 28 2016

Hey Billy and ONE INCH ROUND fine people,

Just wanted to say that we received our magnet set today and we love them so much!!
People are going nuts about them over here.
The quality of the printing and manufacturing are so good, and the color is perfect.
I had such great costumer service the two times I called and Billy was very helpful in assisting with our files.

So thank you, thank you!
The Lady Bird Johnson Wildflower Center

Nov 25 2016

Nov 25 2016

thanks for such fast turn around on last order

Nov 21 2016

Thank you for the very fast turnaround time.

Nov 14 2016

You've raised the bar for web design, customer service and quality product. Keep up the amazing work!

Nov 14 2016

You're as awesome as your reputation. From start to finish, I would rate my experience A+, thanks in large part to Bill in the art dept.
I can hardly wait to do business with you again.

Nov 14 2016

I am blown away every time.

Nov 14 2016

Nov 10 2016

This was such a fast and great experience. I had no idea what to expect when custom ordering, and thought it might be a giant pain... So happy I found One Inch Round. Not only are they local to me, but they use recycled materials which I just think is awesome... And the price was fantastic! I couldn't have been more pleased. Thank you!

Nov 10 2016

Could not have been a smoother or easier process from start to finish.

Nov 9 2016

Nov 7 2016

thanks

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