4.95 / 5
Live results as of March 2015. Ratings factor all customer survey responses, including reviews that are hidden at the request of a customer.
MichelleApr 26 2017
Right on time, Right on target!
JanApr 25 2017
Your support staff were incredibly helpful and responded very quickly to any questions we had. The magnet set looks great. Thank you!
Katie from Google FiberApr 24 2017
nuthin' u guys rock.
QuyenApr 21 2017
Quick and friendly. Was able to help with my concerns with the edge text. Product was amazing!
CindiApr 17 2017
You were terrific to work with! I appreciated the quick turn-around and what a nice touch in contacting me to let me know the additional rush shipping charges were not necessary and a credit would be processed!
BrentApr 14 2017
I have used one inch round for #alienrun for the last 3 years.
And I will continue..
Judy from Assumption High SchoolApr 14 2017
Summer from Walt Disney Family MuseumApr 13 2017
The processing and shipping of buttons was excellent - I have never been disappointed by the standard of the product! However your process of sending out information and invoicing has been frustrating. Even though it was clear who was creating the order this wasn't noted on your records and generic emails were sent to my colleague (Summer). If she had been on vacation I wouldn't have received any updates. You also gave the wrong contact name to UPS with the same result. The billing address was also incorrect, but had been correct on previous orders. While you were initially responsive to my request for a change to the invoice, the last email I sent with an amendment on 4/10 has not yet been responded to, so I can't have the invoice processed until the amendment is made. The reason I'm able to respond to this "How Did We Do?" is because in spite of repeated requests to amend the contact name this doesn't seem to have been communicated across all your systems so my colleague yet again forwarded the email! I was told that you are restricted to one contact name for a whole organization - I think given that any number of staff within an organization might place orders perhaps that can be changed - esp. if colleagues don't work next to each other or on different sites? Okay- rant over! I will continue to use 1"Round and recommend you because your product is so good...Sheena Boyd, The Walt Disney Family Museum
VickieApr 13 2017
Quick response, communication and graphics. We had our order in one day of approving the proof. Thank you One Inch Round for a job well done.
LynaeApr 12 2017
We will be ordering more items in the near future! It was a smooth and very helpful process. We are very satisfied. Thanks again!
Bob from Bird in HandApr 10 2017
Great Job, great delivery timeline.
JamieApr 10 2017
I was blown away with every single step of the process, questions, time and cost!
SarahApr 10 2017
The staff was great to work with and they made a few design adjustments to make the final product the best it could be. Very impressed and would highly recommend working with them.
TimApr 3 2017
Though I had a problem designing the button on the website, Billy was very helpful and the ordered was filled ahead of schedule, and the buttons came out great.
ErinApr 3 2017
This is the second order I've done from One Inch Round, and I honestly hope I have another reason to use you guys. The last time I ordered, I picked up from you guys, which was fast and convenient, but as you're on the other side of town from myself, I decided to have them delivered this time around. Shipping was ridiculously fast and the buttons look incredible. I chose One Inch Round initially because it was a local business, but even if I lived across the country, I'd buy from you. The email updates are really nice, too.
JoshMar 30 2017
LauraMar 30 2017
JenniferMar 28 2017
Billy was wonderful in terms of his response and overall education about the ordering process. Thanks much for the completely awesome customer service!
MatthewMar 27 2017
Fantastic! Super fast, great quality, and great service!
GinaMar 20 2017
Thank you for the great experience and product! We love our new buttons.
Jeremy from Big Brown Van DesignMar 20 2017
HannaMar 17 2017
Billy was great! When I placed an order, I was very busy and in the middle of planning an event. This was one aspect of my job that was too easy because of Billy's help. Thank you so much!!
mattMar 16 2017
Stayed open late so I could pick up an order- thanks!!
CharlesMar 16 2017
Great support from your team in finding an order my company had previously completed. Thank you so much!
JamesMar 13 2017
ScottMar 13 2017
Great Service, Great Product, As usual!
CherylMar 13 2017
Jamie from Revolve Merchandise Services, LLCMar 13 2017
Always quick, efficient service, thank you!
Jason LeeMar 13 2017
Customer service is top notch, product quality is impressive and turn around time is quick. Thank you oneinchround for being a great company to do business with!
JodyMar 10 2017
My buttons look really good, and they arrived exactly when expected.
AmandaMar 9 2017
Great customer service and design help in an extremely timely manner. Will definitely do business with you again and refer to all of my friends!!!
CarolMar 9 2017
SeraphemeraMar 7 2017
As always the button quality is amazing - shiny, crystal clear, vivid colors...
...making beautiful buttons for us for years now - can't be more pleased.
richeleMar 3 2017
super service! really happy
RACHAELMar 3 2017
RyanMar 3 2017
NilinaMar 1 2017
Super quick turnaround as always! So friendly and nice!
Amy from Spunky EclecticFeb 27 2017
I got an email offering to lower our shipping cost if you guys all got it done earlier. I so appreciate that. I kept the fast shipping AND I got my buttons early. Really means a lot to me that y'all have such fast, conscientious service. Thank you.
MargaretFeb 27 2017
CamiFeb 27 2017
JamesFeb 24 2017
RyanFeb 24 2017
Once again, amazing service and experience with the one inch round team.
Always spot production. I've been ordering from them for 3 years now.
KeithFeb 23 2017
The buttons came out great, got here well in time and I'm very happy. Thanks!
DebFeb 20 2017
JennyFeb 20 2017
DrewFeb 20 2017
Jennifer from Heritage Middle SchoolFeb 20 2017
JodiFeb 14 2017
Your staff went above and beyond to make my tight timing work out for me and didn't even charge extra for it! I got my goods in time, they look great, and I am so grateful.
I am letting all of my maker friends know about you guys for all of their button needs.
MatthewFeb 13 2017
Nailed it! Thanks so much ya'll!
Bob from Bird in HandFeb 9 2017
SarahFeb 8 2017
thanks for being so accommodating!
KimberlyFeb 7 2017
CarolFeb 7 2017
I needed my buttons a day earlier than projected and you expedited the order at no charge. I got my buttons on time and couldn't be happier. You have a new loyal customer!
heatherFeb 6 2017
great quality, easy pickup at the portland location. thanks!
spencerFeb 6 2017
U guys are awesome, only place I'll get pins made!
MackenzieFeb 3 2017
Great attention to detail and willingness to do a small last minute order. Kind and helpful staff.
JohnFeb 3 2017
Your customer service is remarkably above and beyond the norm. And the product is always too notch. Thank you.
joseFeb 3 2017
Yes I need another order of 200!!
CarolineFeb 1 2017
Love your products and the customer service is amazing!! :)
LaurieJan 30 2017
Your business went above and beyond for me. Thank you for rushing the order so that I had my buttons in time to hand them out to my National Charity League members at our meeting. You all were fabulous.
Jennifer from Heritage Middle SchoolJan 26 2017
Billy went above and beyond to get our artwork just right and to help when the order did not arrive on the delivery scheduled date. I have been ordering from this company for a few years now and their customer service and products are really great. Thank you and I look forward to ordering from you again soon!
RaineJan 23 2017
DylanJan 23 2017
Everything was great, happy to be able to work with a local company here in Portland. Look forward to ordering from you again. Thanks
LeeannaJan 23 2017
BarbaraJan 19 2017
Our buttons were very simple and your staff helped with the colors and font. THANK YOU.
NicoleJan 19 2017
You guys are AWESOME- I'm thrilled with my buttons!
ThomasJan 16 2017
JesseJan 16 2017
Billy was committed to helping me find/fit my images to the right size. He understood that they needed to get done quickly in order to get here and his service aligned with my needs.
DavidJan 13 2017
A great and helpful team!! Love it. Will come back!
LindaJan 13 2017
We are a non-profit hospice and human services organization with tight budgets. Thank you for providing a these at a cost that allows us to spend more of our money on patient care. We are very happy with the quality and the turnaround time too!
APRIL from Global Merchandising Services Inc.Jan 12 2017
Great Customer Service!!!
Robert from Baby Tattoo BooksJan 9 2017
BobJan 5 2017
Easy to place order, quick turnaround. Great customer service!
DanielJan 2 2017
Great! Thanks again!
LeeannaDec 31 2016
SheenaDec 27 2016
Great from start to finish! Courteous, considerate and prompt responses to emails, highest quality work re the buttons, speedy turn-around and great process for mailing and delivery notifications, with a thoughtful email follow-up. Wish every company were this thoughtful about every step of the process!
JamesDec 26 2016
Bob from Bird in HandDec 24 2016
CarolineDec 23 2016
Billy in the art department has been amazing! He is very responsive and provides outstanding customer service. I had a tight deadline to meet and he has been very accommodating. I highly recommend One Inch Round!
CherylDec 21 2016
Appreciated the quick response and follow up to help me get my order just right! Thank you art team
KristiDec 20 2016
I continue to be so impressed with both the quality of the merchandise I've received; along with the stellar customer service. It is a total pleasure to have discovered One Inch Round! Thanks, thanks! :)
christina from Grim North TattooDec 15 2016
Customer service is always nice, helpful and charming. The buttons are made fast, like really fast. The price is completely reasonable. And they ship right away. I've ordered from them about 10 times now and every time has been an absolute joy. I can't recommend them enough.
WilliamDec 12 2016
Always amazing. I would never ever even consider going with anyone else. If you're thinking about it, DON'T! OIR is the BEST.
CarleyDec 8 2016
My coworker is normally the one to place an order with you guys but she was on vacation and we needed some buttons! I called in to see if we could get everything figured out without bothering her on vacation, and you guys walked me through everything, and even forwarded the coupon my coworker had waiting in her inbox so there was NO REASON I needed to bother her at all. You also got the buttons completed and shipped before the date initally quoted. We appreciate the great service and quick work! Thank you!!
RudyDec 5 2016
Great service as always. One Inch is my go-to spot for buttons!
Bob from Bob DeckDec 5 2016
Rita from Hereford High POPSDec 5 2016
One Inch Round did a wonderful job with my literary group's magnets for our special event. The image was clean and crisp as was the text. Customer care was spot on as well. We will definitely be coming back in the future. Thanks!
Jeneen from She BopNov 28 2016
Always easy to work with and super friendly. Really fast turnaround to boot! Love this local company!
KathyNov 28 2016
Hey Billy and ONE INCH ROUND fine people,
Just wanted to say that we received our magnet set today and we love them so much!!
People are going nuts about them over here.
The quality of the printing and manufacturing are so good, and the color is perfect.
I had such great costumer service the two times I called and Billy was very helpful in assisting with our files.
So thank you, thank you!
The Lady Bird Johnson Wildflower Center
RaulNov 25 2016
Katie from Google FiberNov 25 2016
thanks for such fast turn around on last order
Jean-ChristianNov 21 2016
Thank you for the very fast turnaround time.
Bruce from the VortexNov 14 2016
You've raised the bar for web design, customer service and quality product. Keep up the amazing work!
RaulNov 14 2016
You're as awesome as your reputation. From start to finish, I would rate my experience A+, thanks in large part to Bill in the art dept.
I can hardly wait to do business with you again.
Bob from Bird in HandNov 14 2016
I am blown away every time.
ElizabethNov 14 2016
ErinNov 10 2016
This was such a fast and great experience. I had no idea what to expect when custom ordering, and thought it might be a giant pain... So happy I found One Inch Round. Not only are they local to me, but they use recycled materials which I just think is awesome... And the price was fantastic! I couldn't have been more pleased. Thank you!
AnonymousNov 10 2016
Could not have been a smoother or easier process from start to finish.
Kristin from Wieden+KennedyNov 9 2016
JoeNov 7 2016