:: All One Inch Round transactions and use of this website are conducted according to the following terms ::
Terms and Conditions
Return Policy: All sales are final, no cash refunds due to the custom nature of our product.
Late Rush Orders:
Customers that pay for Rush Service and receive their orders late due to the fault of One Inch Round will be issued a full refund unless the delays in delivery are caused by weather, acts of god, or mis handling of the shipment by the chosen carrier (UPS, FedEx, USPS, etc.).
Payment and Turnaround Time:
All orders begin production after receipt of payment unless prior credit arrangements have been made otherwise. Postponed payment means postponed turnarounds.
Order Content Submitted to One Inch Round:
REQEUSTS TO MAKE CHANGES TO AN ORDER CAN ONLY BE GUARANTEED WITH A POSTING TO THE COMMENTS SPECIAL INSTRUCTIONS SECTION OF THE ORDER SUMMARY. Any and all information submitted to One Inch Round by the customer is certified to be true and accurate including but not limited to shipping & billing information, email information, order content, and contact information. We can not be responsible for any errors in spelling, language, color schemes, digital artwork, or any other order variables due to inaccurate information provided by the customer. Any request for changes or innacuracies discovered by the customer after an order has been submitted must be made by phone and confirmed in writing with a posting added to the "Comments/Special Instructions" section of the order summary by a One Inch Round representative.
All Artwork Submissions / Copyright and Trademarks:
By submitting artwork to One Inch Round the customer certifies that they are the creator, rightful owner, or is authorized under license or similar written permission for use of any trademarked or copyrighted logos or other properties contained within their art. The customer assumes full responsibility for any legal actions taken against or damages caused to One Inch Round including, but not limited to, reasonable attorneys fees and all court costs.
EZ Design © Artwork Proofs:
Any customer who requests or receives a .PDF or .JPG proof file by E-mail or online posting must send an approval of their artwork within 48 hours online or via E-mail to email@example.com . Requests for any changes necessary to any artwork proof must be made in writing. Non correspondence by the customer after 48 hours will be deemed an approval and may be sent into production at our discretion. While we check all artwork proofs to the best of our ability, we can not be responsible for spelling, language, color combination, or other errors after a proof has been approved by the customer. Since everybody's computer monitor settings can vary, One Inch Round can not guarantee any exact color matches to the colors that preview on any monitor.
Guaranteed Delivery Dates & Shipping Policy:
Guaranteed Delivery Dates must be arranged in advance by phone and confirmed in writing with a posting added to the "Comments/Special Instructions" section of the order summary by a One Inch Round representative. One Inch Round guarantees that your order will ship on time to meet your specified delivery date. If your order arrives late due to the sole fault of One Inch Round you can return your order for a full refund or you can keep your buttons and we will refund the shipping charges you paid plus 15% of the order total. If your order is late due to the fault of the carrier, (UPS, FedEx, DHL, USPS, etc.) we will refund your shipping charges.
Claims on damaged or improperly manufactured products:
All claims must be made within 10 days of the postmarked order ship date and are subject to approval by One Inch Round. Claims send an email to firstname.lastname@example.org referencing your order confirmation number. All products in question must be shipped back to One Inch Round at the customer's expense for approval to:
One Inch Round Inc. ATTN: CLAIMS - 4016 SE Division St. #A Portland OR 97202.
Your return must be shipped via UPS so that we have a tracking number.
Claims made citing poor print quality resulting from use of customer supplied artwork that does not meet the requirements described on our Artwork Guidelines page of this site will not be honored. Poor quality artwork makes poor quality buttons and magnets. One Inch Round reserves the right to cancel or stop the production of any order that is associated with artwork assets that do not meet the quality standards of our Art Guidelines. To take this step is ultimately in the customer's best interest.
Upon receipt of your return package, One Inch Round will inspect your claim within 2 business days and e-mail you with our findings. If it is determined your order was made improperly due to the sole fault of One Inch Round, the products in question will be replaced and shipped to the customer free of charge and a credit or refund will be issued for the cost of the return ground postage paid by the customer.
A 10% order cancellation fee will be applied to any electronic payment refunds due on canceled orders. Any order that has started production or has already shipped may not be canceled.
Use of This Website & Trademark Information:
One Inch Round ® Buttons is a registered trademark with the United States Patent and Trademark office and protected under United States Law.
All materials contained in this Web site including ARTWORK TEMPLATES, images, illustrations, designs, icons, photographs, written, other materials that appear as part of this Site, and the selection and arrangement there of are copyrighted works of One Inch Round®, collectively, the "Contents". The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned, licensed to, or used with permission by One Inch Round.
The Contents of this Site*, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise or services from this site) use by the users of this Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
© 2000-2016 and beyond One Inch Round,Inc. All rights reserved.All sales are final, no returns. Due to the custom nature of our products, unfortunately we can’t offer you a refund or exchange.