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Still have questions? Call us! (503) 233-8003, no phone trees, just humans.
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How long will my order take?
We say to allow 5-10 days for any order that can be placed through our site (up to 10,000 buttons).
Example, if you order on the 1st of the month,
your order will go in the mail sometime betwen the 5th, and the 10th. At times our turnaround is faster,
but if you allow for 10 days plus shipping time you will definitely have your order.
If you have a specific deadline that's cutting it close, make us aware of it in the
"comments/special instructions" section of your order form or call us. Your deadline is truly important to us.
Shipping times vary depending on your geographic location. Click here for a pop up with maps and transit times
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I need my buttons fast, do you do rush orders?
Yes, we want to get you your buttons when you need them. Expedited orders usually require express shipping service
which does cost more. To have your order delivered by a specific date, faster than 10 days, call us to
get a quote and confirm delivery arrangements. If it can be done, it will be.
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I don't want to pay shipping, can I pick up my order?
Not a problem, just choose "customer pick up" for your shipping method during checkout. You will need to call ahead for us to authorize your
account for local pickup.
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Can I create multiple designs for my order?
Yes! There is a 50 button per design minimum for ez design buttons.
Since each unique design you order you will require different graphics there will be a separate set up fee
for each design.
Price breaks are calculated by the total of each size. (example: a
500 1" button order may contain up to 10 different designs at the 500 piece
price rate).
For custom buttons the minimum is 100 buttons per design.
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The preview for my arched text button isn't showing the arches?
If you are ordering a Tripple Line Text button with arched text you will probably notice that the "preview" isn't showing
your text as arched. This is normal. When we send you the proof your design will have the text arched.
The human eye will always be superior to a web application when it comes to creating your buttons. We decided when we created the
ez design tools that it would be
better for us to actually design your button right than try to give
our customers an automated product that provided a substandard result and customer experience. Humans 1, Robots 0!
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